Kennards Hire Delivery

 

This article shows you how to place a Kennards Hire equipment request for delivery to site. Learn how to place a hire request for collection here.

Tip: If you have a Kennards Hire account number, you can link your account through Telstra Trades Assist so it’s sent with every order.  Learn how here.  If not, no dramas, place your order and the Kennards Hire team will get in touch.

 

Requesting Hire Equipment

The first step in placing a hire request is setting your preferred Kennards Hire branch

  1. From the side menu, click Partners and then select the Kennards Hire tile
  2. Click Hire Equipment

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  1. Click the drop down next to search to find your local branch. From here you can search via suburb or postcode, as well as by your current location.

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Tip:  Clicking mceclip5.png for the first time will trigger a browser prompt asking you to grant permission to share your location.  This message will be different depending on the browser you are using but click Allow, or Always Share Location etc. to proceed.

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  1. Click mceclip7.png and enter an item to search for
  2. Click mceclip8.png then select a category, or click mceclip9.png next to a category to expand for more options

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  1. Click mceclip11.png to display a list of search results

Tip: If you’d like to browse all items available in a specific category, you can leave the [search equipment] box empty, choose a category or sub-category, and click mceclip24.png. Note that only the first 50 results in the category can be displayed using this method.

Tip: Placing a hire request can be done two different ways, either collection or delivery. You are able to place an order containing items either wholly for delivery or for collection, not a mixture of both. If you need to have some items delivered but are able to collect others, simply place a separate order once you complete the hire request.

 

Delivery

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  1. Click mceclip13.png to display the delivery form

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  1. Click mceclip15.png or click into the mceclip16.png to update the quantity of the item to be ordered
  2. Click mceclip0.png and mceclip1.png underneath mceclip2.png and mceclip3.png and enter the required timeframes

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  1. Click mceclip6.png and enter the relevant delivery address
  2. The fields under mceclip7.pngmceclip8.png and mceclip9.png are all pre-populated based on the information already in Trades Assist for the business owner, however are editable if you need to update them.

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  1. Click mceclip11.png once you’ve entered the hire start and end date and time for hire start and end
  2. Review the details displayed then click mceclip12.png

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Cart

  1. Click the cart from the bottom of the page

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Tip: Click mceclip15.png to remove all items from the cart or mceclip16.png next to any line item to remove just that item

 

  1. Click mceclip17.png if you will be returning the equipment yourself

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  1. Confirm the location return details then click mceclip19.png

Tip:  Currently the return location is set by Kennards Hire based on equipment availability and location. Every effort has been made to ensure this return location is as close to the delivery address as possible.

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Tip: Arrange for pickup again by clicking mceclip21.png

  1. Click mceclip22.png after confirming all the details are correct

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Tip:  The Kennards Hire team will contact you to confirm booking details

 

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