Telstra Trades Assist allows you to attach multiple addresses to a single customer through when the customer has more than one address.
This article will show you how to view and edit existing Customer sites on the Admin Console.
Tip: Click here to learn how to add an extra Customer site
Viewing a Customer site
- Click
from the Side Menu
- Select the Customer who’s details you wish to view
- Click
to display the customer sites associated to this Customer
Tip: If you wish to search directly for a Customer’s site address but do not know which Customer it belongs to:
- Click
from the Side Menu
- Click
from the expanded menu
- Click
at the top of the page and enter the site address
Editing an existing site
If you need to edit an existing Customer site
- Click
from the Side Menu
- Select the Customer you wish to edit
- Click
- Click on the drop down arrow
located next to the site you need to edit
- Make all necessary changes to the site
- Click
Deleting a site
If you need to delete a Customer’s existing site
- Click
from the Side Menu
- Click
- Click
from beside the site you need deleted
- Click
Tip: Deleting additional sites does not affect the previous jobs and assets linked to the site. These will stay the same and continue to be connected to the site.
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