If you forget your password, don’t worry – we can help you reset your password and get you back into Telstra Trades Assist quickly and easily.

This article will show you how to reset your password using the Admin Console.

Tip: Learn how to reset your password using the mobile app for iPhone or iPad here


Resetting your password

  1. To reset your password via the admin console open up a browser and go to tradesassist.com.au
  2. ClickCapture.PNG
  3. Enter the email address you are using to log in to Telstra Trades Assist
  4. Click 
  5. A link will be sent to the selected email address
  6. Follow the link to reset the password for your Telstra Trades Assist log in. Once your password has been reset you’ll be able to log back into your Telstra Trades Assist admin console.

Tip: Learn how to reset the password for one of your workers here

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